Privacy Notice

This notice explains how MES HI-TECH Company Limited handles personal data submitted through or generated by this website.

1. Controller

MES HI-TECH COMPANY LIMITED, Vietnam tax code 0108744653, office at 47 Trung Kinh, Yen Hoa, Hanoi 10000, Vietnam. Privacy contact: info@meshitech.com; telephone +84 981 016 301.

2. Scope

This notice covers visitors, business contacts, prospective customers, customers, suppliers and account users interacting with meshitech.com. It is written using GDPR transparency principles. The exact legal rules applicable to a request depend on the visitor, activity and jurisdiction.

3. Data we may process

Contact and professional details such as name, company, job function, email address and telephone number.
Enquiry, quotation, project and support information submitted by the user.
Account, cart, order and transaction records where WooCommerce functions are used.
Technical records such as IP address, browser, requested URL, timestamp, security event and server log.
Language and interface preferences when translation or preference functions are used.

4. Purposes and legal bases

Responding to enquiries and preparing quotations: steps requested before a contract and legitimate business interests.
Delivering products, services and technical support: contract performance.
Accounting, tax, compliance and dispute records: legal obligations and legitimate interests.
Website security, fraud prevention and service reliability: legitimate interests.
Optional marketing communications: consent where required. Consent can be withdrawn at any time.

5. Sources

Data is obtained directly from the individual or their organisation, generated through website operation, or supplied by an authorised business partner in connection with a legitimate enquiry or project.

6. Recipients and service providers

Access is limited to authorised MES HI-TECH personnel and service providers needed for hosting, website operation, email delivery, security, customer communication, payment or logistics. Current website technologies include WordPress, WooCommerce, Contact Form 7, GTranslate and server infrastructure operated for MES HI-TECH. Providers process data under their own terms and applicable contractual safeguards.

7. International access and transfers

MES HI-TECH operates in Vietnam, so information submitted from another country may be processed in Vietnam. Where EEA or UK transfer rules apply, MES HI-TECH will assess and implement an appropriate transfer mechanism and supplementary safeguards before relying on the relevant processing arrangement.

8. Retention

Unsuccessful general enquiries: normally up to 24 months after the last meaningful contact.
Project, contract, invoice and transaction records: for the applicable statutory and contractual retention period.
Security and server logs: normally up to 90 days unless an incident requires longer retention.
Marketing consent records: until withdrawal and for a reasonable period needed to demonstrate compliance.

9. Security

MES HI-TECH applies access controls, transport encryption, software maintenance, security monitoring and backup measures proportionate to the website and business process. No internet service can guarantee absolute security.

10. Rights

Depending on applicable law, individuals may request access, correction, deletion, restriction, portability or objection, and may withdraw consent. Requests should be sent to info@meshitech.com. Identity verification may be required. Individuals may also complain to the competent data-protection authority where that right applies.

11. Automated decisions and children

The website is not intended for children and does not use submitted website data to make solely automated decisions with legal or similarly significant effects.

12. Changes

Material changes will be reflected by a new version date. This notice should be read together with any service-specific information provided at the point where personal data is collected.

Version 1.0 — Effective 26 August 2026.